The tables below show Campaign Types that will be available for registration when A2P 10DLC registration launches for AT&T in the US on March 1, 2021. These will also apply to T-Mobile's forthcoming A2P 10DLC system (details to be added soon).
For extensive details about A2P 10DLC, deadlines, registration requirements, and more, see What is A2P 10DLC?
List of Use Cases
Use Case |
Campaign Type |
Add'l carrier vetting required? |
Description |
2FA |
Declared |
No |
Any authentication or account verification such as OTP |
Account Notifications |
Declared |
No |
Notifications about the status of an account or related to being a part of an account |
Customer Care |
Declared |
No |
Support, account management, and other avenues of customer interaction |
Delivery Notifications |
Declared |
No |
Information about the status of a delivery |
Fraud Alert Messaging |
Declared |
No |
Messaging about potential fraudulent activity such as spending alerts |
Higher Education |
Declared |
No |
Message campaigns from colleges, universities, and other education institutions |
Low Volume Mixed |
Mixed/Marketing |
No |
A campaign that covers multiple use cases such as marketing promotions and delivery notifications. Primarily for small businesses. Note - mixed campaigns are likely to have lower throughput and a higher cost per message. |
Marketing |
Mixed/Marketing | No |
Promotional content such as sales and limited time offers |
Mixed |
Mixed/Marketing |
No |
A campaign that covers multiple use cases such as Customer Care and Delivery Notifications. Note - mixed campaigns are likely to have lower throughput and a higher cost per message. |
Polling and voting |
Declared | No |
Notifications about polling and voting |
Public Service Announcement |
Declared |
No |
PSAs to raise audience awareness about a given topic |
Security Alert |
Declared | No |
Notification of a compromised system (software or hardware related) |
Carrier Exemptions |
Special |
Yes |
Carrier-exempted campaigns |
Charity |
Special |
Yes |
Messages from a registered charity such as 501c3 charities. Note - religious organizations are not included |
Conversational Messaging |
Declared |
Yes |
In-app peer-to-peer (P2P) conversations using proxied or pooled numbers or personalized services for enterprise or A2P communications to protect privacy of personal numbers |
Emergency |
Special |
Yes |
Notifications about/supporting public safety during emergency situations |
Sweepstakes |
Special |
Yes |
Sweepstakes related communications |
Political |
Declared | Yes |
Messages from a verified campaign to influence decision making |
Social |
Declared |
Yes |
Non-commercial communication within or between closed communities |
What does "Add'l carrier vetting required?" mean?
These use cases may be subject to additional carrier verification when you register. TextP2P will add more details on this when we have further information to share.
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